The mission -
To provide older adults and people with physical or developmental/intellectual disabilities the resources needed to live with dignity and security, and achieve maximum independence and quality of life. The goal of the Aging and Disability Resource Center is to empower individuals to make informed choices and to streamline access to the right and appropriate services and supports.
Our vision is to promote “quality of life” by offering information, support and options.
Throughout the state of Wisconsin there are currently 34 Aging and Disability Resource Centers serving various counties and this number is growing. The ADRC is designed as an entry point for persons who require or are in need of information surrounding aging and disability related issues. Through this entry point a person is able to discuss their long-term care needs and the ADRC is designed to identify how these needs may be fulfilled through identification of programs and services within their region. The ADRC is also charged with the responsibility of conducting outreach services to the aging community and Transition Outreach services to young disabled adults transitioning out of high school. The ADRC also attempts to identify community needs or gaps in service delivery systems.
The ADRC stemmed from a re-design in the State's Long-Term Care system. For more on the history and funding of the ADRC please visit:
When calling or visiting the ADRC you should expect a welcome, friendly experience that results in unbiased assistance for you, your family or friends with any age or disability related issue. The ADRC staff may ask specific questions to address what your need is. When appropriate staff may also inquire about funding and whether or not there in an intention on using private or public dollars so that all options may be explored to best meet your needs.
ADRC Volunteer Opportunities
Inclusion and Exclusion Guidelines
Disability Resource Centers and Aging Units throughout the State of Wisconsin provide information and assistance services. These services are designed to assist older adults, people with disabilities, their caregivers and the general public in accessing up-to-date information about services that are available in the Resource Center’s area. The resource database is a tool that supports the provision of information and assistance as well as options counseling services.
The purpose of this policy is to provide a framework for Aging and Disability Resource Centers and Aging Units to develop and maintain resource databases in support of the provision of information and assistance services. This policy also applies to decisions addressing what printed information (e.g., brochures, guidebooks, and promotional material) is exhibited in the lobby or waiting room of the Aging and Disability Resource Centers and Aging Units.
Professional Standards for information and assistance services published by the Alliance of Information and Referral System (available online at www.airs.org) call for inclusion/exclusion policies to be reviewed at least every three years. Professional standards also promote the uniform application of the criteria and publishing the inclusion/exclusion policy as a way to inform the public of the scope and limitations of the database.
Resource Information Included:
In order to provide objective data to consumers to aid in making informed choices, the database will include agencies that provide assistance for the general public.
A. Information on programs that are provided by, funded by or licensed by a federal, state or local government agency.
B. Non-profit agencies providing a community service.
C. Organizations (such as churches, social clubs and professional organizations) which offer a service to the community at large.
D. Proprietary organizations which offer services in the area of health, mental health, recreation, education, home maintenance, arts and culture, to the general public, and who have been in business for at least 1 year.
E. Housing establishments, for-profit, commercial, private, governmental, or not-for-profit.
F. Self-help/support groups.
G. Hospitals, health clinics, specialized care centers.
H. Professional organizations (especially those organizations in the social service field). These may include: counseling/psychiatry; medical; dental; legal; advocacy groups.